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Policies

Policies for Customers

Policy on Unsolicited Commercial E-Mail (aka SPAM)
Billing & Payment Policies
Password Re-Set Fee
Cancellation Policy
Acceptable Use Policy of Shell Access
Acceptable Use Policy of Newsgroup Forums
No Busy-Signal Guarantee
Privacy Policy
Pre-paid account refunds

Telephone Service Policies

Telephone Services Tariff (filed with PUC)

Policies for Non-Customers

Digital Millennium Copyright Act

Policies for Registration of Domain Names

.INFO domains
.US domains
.BIZ domains
.TV domains

Customer Comment: I had no idea of the service outage (although I'm sure it's in my server logs), but I appreciate your notification immensely. This level of service reinforces my choice to move from USWnet as my ISP. (And I'm a USWest employee!)

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