Tricky Telecom Contracts

Term contracts are a part of the telecom landscape. There’s no way to avoid them, really – it’s very capital-intensive to install and turn up new telecommunications services, so companies like require a minimum term in order to make sure we can get that investment back, and make a profit. When our contracts expire, they go month-to-month. But there are still telecom companies out there that have contract clauses that automatically renew your service agreement for a year or even for the original term, possibly up to three years, unless you cancel within a narrow time window. These clauses are known as “auto-renewal” clauses, though I’ve heard of them as “greenfield” clauses too. These terms are purely for the carrier’s benefit, and what they do is put incredible time pressure on you, the customer, to quickly make a decision. Many of these auto-renew clauses only give you a 30-day… read more →