Unfortunately, more and more, we are seeing resistance by property management companies for both residential and commercial property managers to deny their tenants access to the telecommunications provider of their choice. While we understand that property managers are often overworked, and don’t have a vested direct interest in the telecom business, the increasing refusal to work with telecoms is causing real problems for businesses like our customers.
Just earlier this week, a property manager flat-out told us, and one of our customers (and their tenant) that “There’s enough fiber in here, use one of those”, denying their tenant their choice.
We recommend that businesses seeking new office space, demand the inclusion of language along these lines into any lease agreement:
“Landlord shall, so long as there is no direct cost to landlord, allow and facilitate Tenant to bring in the telecommunications provider of their choice.”
It is I think often assumed by business managers that they CAN always get the telecom service of their choice in buildings – then are shocked to discover that often the landlord stands in the way. So, make sure to address the issue from the get-go in your lease.