Feature Codes allows you to map common system-wide features to use keys you’re already familiar with. Such feature codes include call parking, intercom and other system features.
List of feature codes
You can enable or disable feature codes as desired by clicking on the check boxes next to each feature code in the listing.
Here is the list of all the feature codes:
1) Enable Call Forwarding
This feature code is used to exclusively enable call forwarding. The default code is “*72”, and when dialed, a prompt will ask for the number to forward to. The caller is expected to enter the phone number then press pound, at which point call forwarding is enabled and the number is read back to ensure it wasn’t misdialed. The feature code requires the caller to enter the phone number to forward to each time they use the code. Optionally they can dial the feature code as a prefix on feature code “*7215552489715”, which will enable call forwarding to 15552489715.
2) Disable Call Forwarding
This feature code will disable any active call forwarding. Dialing the code, by default “*73”, plays a prompt to the caller informing them call forwarding has been disabled.
3) Toggle Call Forwarding
This feature code will enable or disable call forwarding depending on if it is active when dialed, by default “*74”. Furthermore, this feature code remembers the last number you forwarded to and enables it without asking for a new number. If the caller has never enabled call forwarding then they will be prompted for the number. Like the enable call forwarding feature code, they can optionally prefix the code with a new call forwarding number.
4) Update Call Forwarding
The update call forwarding feature code, by default “*56”, will prompt the caller to enter a new call forwarding number. This immediately replaces any number currently being used, set either by the enable or toggle feature code. The number entered is also stored for later use with the toggle feature. The status of call forwarding will not be changed by this code, so if it is disabled or enabled it will remain so.
This feature code (*11 by default) is available to “log in” to a phone. When dialed, the caller will enter their ID (and optionally a pin). Upon successful completion, the phone from which they enabled hot-desking will now ring when they receive a call, get updates about voicemail, and basically act like the user’s phone.
This feature code (*12 by default) is available to “log out” of a phone. Just as logging into the phone, once a user has entered their ID and optional pin, the phone will cease to receive their inbound calls, voicemail updates, and other features. Inbound calls will likely go straight to voicemail (unless the user is permitted to be logged into multiple phones at once).
This feature code (*13 by default) is available to toggle the current state of the user’s devices. If logged out, toggling logs the user into owned devices. If logged in, toggling logs the user out of all the devices they’re logged into.
– Park and Retrieve (*3)
– Valet (*4)
– Retrieve (*5)
– Check Voicemail (*97)
– Intercom (*0)
– Direct to Voicemail (**)